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Please read carefully before purchasing!
Following our policies is the key to faster resolving undesirable problems.
qHomebase location:
PLANO, TX 75023
qTank\'s Parameters:
pH:7.3 to 7.8
GH:6 to 16
Kh:2 to 8
TDS:300-400
Temp:76 to 82
Item\'s characteristics:
qColor Varieties:Guppies come in a wide range of colors and patterns, making them visually stunning additions to any aquarium.
qHardiness:Guppies are hardy fish, meaning they can adapt to a variety of water conditions and are generally tolerant of beginner mistakes.
qActive Behavior:Guppies are active swimmers and are often seen darting around the aquarium, adding movement and energy to the tank.
qBreeding:Guppies are prolific breeders, making them a favorite among hobbyists interested in breeding fish.
qCommunity Compatibility:Guppies are generally peaceful fish that can coexist with a wide variety of tank mates, including other peaceful community fish. However, it\'s essential toavoid keeping them with aggressive or larger speciesthat may prey on them.
Shipping
qFlat rate shipping cost:
USPSPriority Mail$16.65
UPSNext Day Air$37.75
Combined shipping: max 9 guppies/box
qDispatching schedule:
MONDAY - TUESDAY
Orders placed after 2:00 PM Tuesday will be shippedonthe following week.
qHow did we pack them:
Styrofoam box. With heat pack during winter.
qPlease go ahead add all itemsinto one order then pay for the fee.
Everything will be combined and refund later.
qWe accept return if you don\'t like what you received:
-Contact usimmediatelyif you need to return the package. We can\'t open any case if
you have the fishes for more than 24 hours.
-Send the fishes back in oxygen filled and sealed bag. Please pack the package securely
and carefully!
-Full refund will be process once we receive the package.
-If the fishes we received is not what we sent out or arrived dead, a claim with will
be filed against you and we won?t expect having any future business.
DOA Policy
Every package is covered under the Live Guarantee Arrival Policy
qSteps to file a claim:
-Take at least 3 photos of dead animals in unopened bags.
(Time stamp of package opening needed)
-Send a message with a clear description of the situation.
-Allow the case up to 24 hours to be processed.
-Refund will be sent based on the number of unalive animals.
(Shipping fee will be refund if package delayed and all fishes arrived in un-alivecondition or lost during transportation. *We kindly take the lost so you don\'t have to*)
qWE DO NOT TAKE RESPONSIBILITY IF:
-Package unsuccessfully delivered in the 1stattempt.
-Package left outside for an extended time.
-Package stolen.
-Once fish are released into your tank, it is your responsibility to keep them alive.
We can\'t control your temperament condition.
Disclaimer
qGuppies are sensitive to sudden changes of environment.
qWe always make sure to provide you with the best quality and healthy fish.
qIF YOU?RE A NEWBIE:
1.Tank Setup:Provide a suitable aquarium with enough space and filtration.
2.Water Parameters:Maintain good water quality by regularly testing and monitoring.
3.Filtration and Water Changes:Use a quality filtration system to keep the water clean and free from harmful substances.
4.Compatible Tank Mates:Choose tank mates that are peaceful and compatible with guppies. Avoid aggressive or fin-nipping species that may harass or stress them.
5.Feeding:Offer a varied diet consisting of high-quality flake or pellet food supplemented with occasional treats such as freeze-dried or live foods like bloodworms, brine shrimp, or daphnia.
Drip Acclimation
Here?s how to drip acclimate guppies:
qPrepare Materials:Gather a clean bucket or container, an airline tubing with a control valve or a knot tied in it, and a drip line or air control valve.
qSet Up the Drip Line:Attach one end of the airline tubing to your aquarium\'s water source (the tank you\'re moving the guppies into) and start a siphon. You can do this by sucking on the other end of the tubing until water begins to flow.
qAdjust the Flow Rate:Adjust the flow rate using the control valve or by adjusting the knot in the tubing. You want a slow, steady drip, around 1-2 drips per second.
qFloat the Bag:Float the bag containing the guppies in the aquarium for about 15-20 minutes to allow the water temperature inside the bag to gradually equalize with the aquarium water temperature.
qStart Dripping:After floating the bag, open it and secure it to the rim of the bucket or container. Allow the water from the aquarium to drip slowly into the bag. You can use a clip or tie to secure the bag in place.
qMonitor and Adjust:Monitor the water level in the bucket or container and adjust the drip rate as needed to maintain a steady flow. The goal is to double the volume of water in the bag over the course of about 30-60 minutes.
qTransfer Fish:Once the water volume in the bag has doubled, carefully net the guppies out of the bag and transfer them to the aquarium. Avoid adding the water from the bag to the aquarium to prevent introducing any potential pathogens or contaminants.
qDispose of Excess Water:Dispose of the water in the bucket or container, as it may contain
waste or pathogens from the fish\'s transport bag.
