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SPECIFICATIONS
PACKING
We will use Foam Package ,Please don\'t worry the ship safe
RETURN POLICY
What if there is a problem with my order?
If there\'s a problem with your order, the first thing to do is message your Sales Engineer. He or she will take care of you, no matter what. The only policy we have is we\'ll do whatever it takes to fix the problem and make you happy.
What if I receive a defective product?
We will offer you full refunds only the item you received is Broken or defectove product, please return it within 3 days after you received it, and keep it good condition same we sent ,can;t miss any of parts ! After we receive the item, we will give you Full-Refunds or exchange, but we won `t pay return the shipping cost if not our guitar quality question .. If you want do replacement it ,we can send new one to you ,then we will offer shipping lable to you , if you just want replacment parts (if it is parts reason ) ,we can free send the parts to you .Please read the RETURN POLICY before you order it!
How to Make a Return?
We\'re sorry your purchase didn\'t work out for you. To make a return. please check the order and open the return case will be fine .
Please write the Item of number on the shipping label and NOT on the product box itself.
Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials.
If your package was originally shipped double-boxed, please return the unit(s) double-boxed.
The product should be packed in the original product box with the UPC codes intact.
When repacking the product box, avoid using duct tape or other adhesives that can leave a residue.
Please use a shipping method that is trackable, such as FedEx or UPS or USPS.
THANKS!
