We accept PayPal payments during checkout. Immediate payment is required for all transactions, meaning all items will be paid for at the time of checkout before the sale is finalized.We are committed to protecting all of your transaction information.
shippingSunthon provides Free shipping for all purchases.
Standard shipping takes 5 to 7 business days from 5pm EST on the date your order is placed and paid.
We currently do not offer expedited shipping. In some cases, we may be able to accommodate expedited shipping. If you are in need of expedited shipping please contact us PRIOR to placing and paying for your order.
We currently only ship to PayPal verified addresses including US, Canada and Mexico.
Most items are located in California, some are located in Pennsylvania, we will choose warehouse to ship based on the optimal timeframe.
Please note: Order processing at takes place Monday through Friday, when your item will be processed for shipping.
Before you order and to make sure package contents arrive in good shape, check out the destination location.
returnsWe hope you love everything you order from us. Should you be less than happy with anything you\'ve ordered, please contact us directly via your order within 30 days of receiving your item before you attempt to return any product, you can click on the \"Return this item\" link. Please include the reason for the return request and include the condition of the item (factory sealed, opened but unused, etc.). Please allow 2-3 business days for your return authorization to be processed.
In the unlikely event you think you may have received the wrong or a potentially defective product, you may request a return. If the item is determined to be incorrect (not matching the order placed online) or defective upon inspection, we will cover the cost to return the item via a prepaid shipping label. Please note that we do not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product.
In the rare event your package is damaged in transit please contact us within 1-2 days of receiving your item. We will likely require you to send a photo of the damage in order to process a claim with the carrier. Damage to packaging and concealed damage is extremely rare but we encourage you to open your item as soon as it is received and inspect your purchase. Claims filed with shipping carriers are processed on a case by case basis.
Once return authorization # is issued all returns must include the following:
Original packaging (manufacturer\'s box, Styrofoam, plastic bags, etc.)
Credit for returns is based on the current price of returned product at the time the return is physically received in by the RMA Returns Center therefore it is important to contact us within the guidelines above. The only exceptions are for returns due to warehouse errors or freight damages.
If you have any questions concerns regarding a return, please contact seller via \'s \"Contact Us\". Customer service support is available 24/7.
contact usWe pride ourselves on customer service, and we want to provide you with 5-star service on every transaction.
Feel free to contact us and we will respond you within 24 business hours. Any inquiries submitted on non-business days will be responded to by the next business day. Customer Service hours of operation are 7am - 7pm CST, Monday – Friday.
Please allow us to try to meet your expectations before filing claims, giving neutral or negative response.
We will do everything within our power to quickly resolve your inquiries.
