CERTIFIED AROMATHERAPISTS ON STAFF: Our customers are our #1 priority and we’d love for you to join the Plant Therapy Family. Our Certified Aromatherapists are happy to help you with all of your Essential Oil questions. We want you to be confident and satisfied with your dir="ltr" Therapy Rose Absolute (INCI Ingredients: Rosa Centifolia Flower Extract)
Shipping - How much do you charge for shipping?
United States (including Alaska and Hawaii): Free shipping on ALL orders.International: We do ship outside the United States. Our international shipping rates are now lower than ever. Please contact us for shipping rates or just place your items in the shopping cart and as you proceed through checkout, you will receive a shipping quote.
When will my order be shipped?99% of orders placed before 3 pm MST are shipped same day. Most orders are shipped using standard USPS First Class Mail with tracking. Occasionally, we ship through USPS Priority Mail or UPS Ground. We reserve the right to choose the shipping method. If it is important for you to receive your tracking number please contact us.
Where do my orders ship from?All orders are processed and shipped from our warehouse in Twin Falls, Idaho 83301.
What if my order is lost or damaged in transit?All shipping damages must be reported within 24 hours of delivery. In most cases we will immediately send out a replacement at no cost to our customer. If an order is lost, it can take up to 10 business days to trace it. If it has not been recovered after this time we will replace it. Please contact us through message system, if your order was damaged or if you believe it has been lost in transit.
When will I receive my order?Shipping times will vary. The majority of customers will receive their order within 2-3 business days, although occasionally it can take up to 5-7 business days for delivery.
Can you ship my item via overnight delivery? Individual orders will need to be approved for overnight delivery. The price varies based on the size of order and your location.
Returns policy detailsPlant Therapy Essential Oils is dedicated to customer satisfaction, that is why we offer a 60 day 100% money back guarantee. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund (your choice).
All product returns require a Return Authorization Request (RAQ). A RAQ must be approved before sending us the return. Please call, email/ message us to receive approval.
Returns Shipping Please note that the buyer is reponsilbile for the return shipping costs
All returns must be in original condition which were they received.
Refunds & ExchangesRefunds will be processed within 5-10 days after receipt of the return. If you purchased an item that you wish to be replaced or if you are not satisfied with your item, please contact us to receive instructions on returning your purchase.
Fast Free ShippingPlus free returns make shopping easier. See Details
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