We accept all applicable payment methods that are approved by . Please see \'s payment methods policy for which specific payment methods are acceptable.
Most orders will be processed and shipped the next business day (M-F) with some taking up to 3 days to process.
Standard Shipping: Transit time is 1-5 business days. Standard Shipping in the contiguous US to Street addresses is FREE.
Ship duration estimates are based on the day that your order ships from our distribution center. Orders usually ship next day.
Our products are backed by our Hassle Free Returns guarantee and fall under our 30 Day Return Policy. Please note that refunds are for the cost of the merchandise only and return shipping charges are not refundable.
Returns that are used, worn, altered, missing items, without the original packaging and tags will not receive a refund . So please double-check to make sure you\'ve included all of the pieces and packaging before returning anything. Sorry, but we can NOT accept returns on the following:
- Partial Party Kits
- Any item that has been worn, used or altered
There are certain items we can only take back if they\'re returned in the original, unopened factory-sealed packaging. These include:
- Undergarments, socks and stockings
- Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear)
- Wigs, beards, facial hair or any other artificial hair including hair pieces, hair clips/extensions, headbands, barrettes, hair accessories, and Hats with attached hair
- Prosthetics, fangs or any other fake teeth
- Cosmetics
- Party Supplies
To Initiate a Return:
A refund can be requested within 30 days by going to your recent purchases and selecting initiate a return for the order you would like to return. Upon your refund request being accepted you\'ll be sent an email via messaging with the subject \"Send the item back\" with the details and instructions for your specific return. Please Note: your return must be sent via a traceable method. If you return the item without the ability to track the delivery and we don\'t receive the item, we can not process your refund.
How long will it take to receive my refund?
Refunds will be issued within 2 business days of receiving your return. Refunds may take an additional 3-5 business days to appear in your account.
Exchanges
We do not accept exchanges. If you need a different product or size, you must place a new order for the needed replacement item(s) and return the item(s) you already received. To order a replacement item, please contact us.
All orders will be charged the applicable sales tax rate for your state.
BuyCostumes is the largest online retailer of costumes and accessories in the world. Our Mission is to offer the largest selection, lowest prices, unsurpassed customer service and most flexible return policy - online or offline.
Our attention to detail, high standards and dedication to safe and secure online shopping helped make us the largest retailer of costumes on the internet according to the Better Business Bureau and Hitwise.
While we\'re honored to be the largest internet costume retailer, we take real pride in exceeding the expectations of each and every customer. If you purchase your next costume or party supplies from BuyCostumes you can rest easy knowing you\'re buying from the best.
What is the condition of this item? All items come direct from the manufacturer and are New with tags. Where do you ship from? New Berlin, WI, United States Do you offer international shipping? Sorry, at this time we do not offer international shipping. Do you have a location where I can pick the item up? Unfortunately, orders are not available for physical pick-up and must be shipped. How do I know where my order is? When your order has been shipped, a tracking number will be emailed to you at your registered email address. What shipping carrier will deliver my order? Your order will ship via either UPS, Fedex, USPS, or DHL eCommerce depending on the item and delivery location. Please note we are unable guarantee a specific carrier for any order. Email
Please see seller information for customer support email address.
