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to start, its a refurb. unit, looking at it one would believe it is brandnew, it was packed very well to prevent shipping damage. I installed it pretty easy, and figured out how to start it heating, does a great job of heating my 1,000 sqr ft home. would highly recomed it and I would buy again.
Verified purchase: Yes | Condition: Refurbished
This my 2nd pellet stove purchase in the last year. This unit looks brand new and heats the space easily. Very easy to install wife loves the big glass door to watch the fire. I would buy again no doubt.
Verified purchase: Yes | Condition: Pre-owned
I live in Bishop California in a 1960s double-wide that pretty much could be the poster model for a non-insulated home. The gets down in the single digits here and the wind blows right through the walls. Note the lack of interior wall in the picture. After too many years of nursing a old Whitfield profile 30, I decided to get a new stove. I should have done this 5 years ago. Both the stove and the seller are amazing. The stove came exactly in the time predicted, the people at FedEx loaded it for me, and the ingenious packaging made the job of unpacking simple and SAFE. What's the bolt holding it to the pallet are removed, it's a breeze to slide it off the pallet and into position. It's easier to unpack this stove as it is to unpack a microwave oven! I'm not kidding. Once the stove was in place and the exhaust pipe fitted, it took 10 minutes to put on the control panel, add pellets and push go. During the first 15 or 20 minutes of operation you'll note the smell of finishing stuff burning off and I suggest you leave your doors and windows open unless you have a ventilated place like mine. It's not a overwhelming amount of smell and no noticeable smoke and something to be expected with any new heating appliance such as a toaster. The stove is whisper quiet, pumps out a ton of heat, and seems to be sipping pellets. It's not the most efficient stove available, but compared to my old stove it's super efficient and it's very reasonable price more than pays for the additional pellets it will use. I do all my own maintenance on everything from my 7.3 diesel Fords, to my appliances, computers and cell phones. This stove is of excellent construction and assembly. The book is scary and goes into detail about making adjustments to voltages and things that I had to do on the old Whitfield. so I decided just to skip all that and turn it on and it worked perfectly out of the box. But it's nice to have the information if I get the urge to play with it. Some manufacturers such as Rinnai deliberately withhold this information in an attempt to force the customer to use their service people. and this though has real computer control compared to some stoves that are still using the old transistor analog control boards. And there are prettier stoves out there but if it's heat you want for your dollar, this is the stove to buy.Read full review
Verified purchase: Yes | Condition: New
Best bang for the buck, I’ve purchased two for two homes. Can’t go wrong for the price. (Although the style is a little utilitarian) Note to future buyers… be prepared to spend $300 on piping!
Verified purchase: Yes | Condition: Pre-owned
Stove looks like brand new. Came sooner than expected, pickup was easy. This stove heats my garage workshop wonderfully on the lowest setting.
Verified purchase: Yes | Condition: Pre-owned