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Discover our carefully curated fragrance collection, where authenticity and pristine condition are guaranteed, ensuring a seamless and delightful shopping experience. We take pride in providing a generous 60-day return policy for sellers, enabling you to return items free of charge, provided they are in their original condition. Every product we ship is dispatched promptly and packaged in its original retail packaging, guaranteeing that it arrives in new, unused, and undamaged condition. We will provide you with a tracking number upon shipment to monitor the progress of your order to your doorstep. Our shipping services cover the entire United States, including Puerto Rico, Hawaii, Alaska, APO/FPO/DPO addresses, and select international locations. Please double-check the shipping address when checking out as we cannot modify the address after placing the order. If a shipment is returned due to an incorrect address or if the recipient fails to claim the package, we will deduct $6.99 from the purchase price before issuing a refund.
Our 60-day free return policy for sellers is designed to make your shopping experience with us more enjoyable. If you are dissatisfied with your purchase, we would be pleased to assist you in exchanging or refunding the product price, minus shipping and handling, as long as we receive your purchase back within 30 days in its original condition. To ensure a seamless return or exchange process, the original receipt or a record of the purchase in our system is required, and the product must be returned in its original condition, including the box, UPC barcode, packaging, and all accessories.
Please contact us before initiating a return to obtain an RMA number, as we cannot accept or process returns without one. All returned items should be accompanied by a tracking or delivery confirmation number back to our warehouse. Shipping and handling charges are not refundable, and a 20% restocking fee will be applied to all returns. Due to health precautions, returns on skincare and haircare products are not accepted. Allow up to 10 business days for us to process returns.
