When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
We take customer service seriously and want every transaction to reflect the standards of Carolina Diecast & Figures.
If there is ever an issue with your purchase, please contact us and give us the opportunity to make it right.
The overwhelming majority of concerns can be resolved quickly and professionally through communication.
We value your business, your collection, and your trust.
? RETURNS & SHIPPING DAMAGE
We stand behind what we sell.
If your purchase arrives damaged or you experience an issue with your order, please contact us through the marketplace.
Eligible merchandise may be returned for a refund or replacement, subject to the marketplace\'s applicable return policies.
When a return is necessary, contact us for instructions and, when applicable, a return shipping label.
Returned merchandise must be the same item originally shipped and in the same condition in which it was received before a refund or replacement can be completed.
? ITEM AUTHENTICATION & RETURN PROTECTION
Because we handle valuable, discontinued, and collectible merchandise, we maintain identification records for our inventory.
Items may contain unique identification markings or documentation that allow us to verify merchandise in the event of a return.
This protects our customers, our inventory, and the integrity of every transaction.
Returned merchandise must be the original item purchased from Carolina Diecast & Figures.
? LOOKING FOR SOMETHING HARD TO FIND?
This is what we do.
Our inventory changes constantly as we acquire collections from across the country.
From individual collector pieces to large private collections, estates, dealer inventories, and long-stored collections, new merchandise arrives regularly.
If you\'ve been searching for that one particular model, keep watching our listings.
Thousands of collectibles. New inventory added daily. One trusted source.
? BUSINESS HOURS & CUSTOMER SUPPORT
Tuesday?Friday | 10:00 AM?6:00 PM Eastern Time
Messages are typically answered within 24 business hours.
Please keep weekends, holidays, and our normal business hours in mind when contacting us.
THANK YOU FOR CHOOSING CAROLINA DIECAST & FIGURES
To the thousands of collectors and customers who have purchased from us:
Thank you.
Your continued business has helped Carolina Diecast & Figures grow into a nationally recognized destination for diecast and collectible enthusiasts.
Whether you\'re buying your first collectible, completing a collection, replacing a childhood favorite, or searching for a model you\'ve been hunting for years, we\'re proud to be part of your collection.
CAROLINA DIECAST & FIGURES
Where Collectors Find What They\'ve Been Looking For.?
New inventory added daily ? check back often.
