When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
ORVELLA
J E W E L S
Elegance in Every Detail
WE OFFER CUSTOMIZATION
At Orvella Jewels, we believe every piece of jewelry should reflect your unique style and personality. If you would like to add a personal touch to your favorite piece, please contact us. We will be happy to assist you.
Ring Resizing: Adjust the ring size to suit your requirements.
Redesign: Customize the design to match your personal style.
Metal Change: Available in 925 Sterling Silver, 10K Gold, 14K Gold, and 18K Gold.
Metal Color Change: Choose from White, Rose, or Yellow.
Colored Stones: Choose from Red, Green, Yellow, Blue, or Black stones, subject to availability.
Engraving: Personalize your jewelry with a name, date, initials, or special message. Character limits depend on the size and available space on the jewelry.
Please contact us before placing your order to discuss customization options, availability, and any additional charges.
PAYMENT POLICY
We accept payments through only .
You may also pay using an eligible credit card through PayPal as a guest, where available.
Payment must be completed within 3 days of purchase.
SHIPPING POLICY
Worldwide shipping is available.
Handling time is 10 business days after receiving cleared payment and confirmation of the required ring size, where applicable.
Estimated delivery is 5–10 working days after dispatch. Delivery may take longer during peak seasons, holidays, or due to customs and postal delays.
Please provide your complete shipping address and a valid contact number to help ensure smooth delivery.
Business days exclude Saturdays, Sundays, and public holidays.
EXPEDITED SHIPPING
Expedited shipping may be available upon request. Where available, it offers online tracking and estimated delivery within 3–5 working days after dispatch. Please contact us before purchasing to confirm availability, delivery estimates, and additional shipping charges.
RETURN POLICY
Please contact us promptly if your item arrives damaged during transit or has a manufacturing defect.
Any refund will be processed according to the applicable return terms and the amount paid for the product.
Please contact us before returning any item and wait for our return instructions.
Please ensure your shipping address is complete and accurate. If a delivery issue occurs because of incorrect address details, contact us so we can help resolve it.
If you wish to return an item for personal reasons, please contact us to confirm whether the return is eligible. Return shipping costs may be the buyer’s responsibility where permitted by applicable law and the relevant marketplace policy.
All returns and refunds are subject to applicable policies and consumer protection laws.
BUYER response & CUSTOMER SUPPORT
Your response helps us improve our products and services.
If you are happy with your purchase, we would greatly appreciate your positive response and a 5-star rating.
If you have questions about your order, product, or shipping, we aim to respond within 12–48 hours.
If you experience any problem with your purchase, please contact us before leaving response. We will do our best to understand your concern and find a suitable solution.
CONTACT US
Have questions about a product, customization, payment, or shipping? Please contact us through ’s “Contact Seller” or “Ask Seller a Question” option. Our team will be happy to assist you.
Thank You
HOPE TO DEAL WITH YOU AGAIN
With Best Wishes, Team Orvella Jewels
