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Why Buy From Roc Industrial?
We are a Family-Owned, ISO 9001:2015 Certified Business.When you buy from Roc Industrial, you aren't just buying a part; you are partnering with a family-owned business dedicated to keeping American industry running. We combine the personal care of a small business with the rigorous quality standards of an ISO-certified facility.
Core Discount:Receive a 15% refundon your purchase by shipping us your old, non-working item! Message us for details after your purchase.
Rigorously Tested:Every item is cleaned, inspected, and tested before it leaves our Rochester, NY facility.
Outstanding Service:We treat every customer like a partner. Your downtime is our emergency.
Need a Repair Instead?
Roc Industrial provides comprehensive repair servicesfor a wide variety of control systems, panel controllers, HMIs, Industrial PCs, drives, and power supplies.
Shipping & Handling
FAST & FREE ShippingWe know that in the industrial world, time is money.
Cost:FREE Standard Shippingon all orders within the continental USA.
Speed:Orders placed before 4:00 PM EST typically ship theSame Day.
Packaging:We use anti-static packaging and heavy-duty boxes to ensure your item arrives safely.
Need it faster?Next-Day Air and Expedited options are available at checkout.
Warranty, Returns & Terms
60-Day Worry-Free WarrantyWe want you to buy with absolute confidence.
Terms:Items with thewarranty sticker removed cannot be returned. Please ensure the sticker remains intact.
Our Promise:If you have an issue, please contact usbeforeopening a return. We can often troubleshoot the issue with you or send a replacement immediately.
Disclaimer
We are an independent distributorof new, used, and refurbished products. We are not affiliated with any manufacturers listed on our store. All products include our 60-day warranty, not the original manufacturer's warranty.
Contact Us
Questions? Need technical support?Message us directly through .We respond quickly during business hours (Mon-Fri, 9 AM - 5 PM EST).
Roc Industrial LLC : Your Trusted Partner for Industrial Repairs and Genuine Parts.
